Freewell Gear Reviews

Based on 1 customer review and online research, freewellgear.com has a consumer rating of 1.0 out of 5 stars, indicating that most customers are not satisfied with Freewell Gear.

1.0 / 5.0

1 Review

5 Stars(0)

0%

4 Stars(0)

0%

3 Stars(0)

0%

2 Stars(0)

0%

1 Star(1)

0%

How would you rate Freewell Gear?

Customer Reviews (1)

Sort by: Most Recent
Travis Morgan
Posted on 04/07/2021
Awful customer service

I had a very bad experience with Freewell. The only reason I bought from their website is because the filters I wanted were out of stock on Amazon.
First of all, they lasted 5 days in shipping the order from the day I paid it, when I sent them a message asking to cancel the order (4th day) they immediatly marked it as shipped and told me the order could not be cancelled.
Now, 10 days after that they've told me that my package has been delivered, and when I write them telling I didn't receive anything, they claim they're not responsible of that, and that I have to call the shipping company and ask them by my end. I paid 20$ for the shipping and this is the worst online commerce experience I've ever had.
Stay away from this shop and buy on Amazon if you can, they ship instantly and at least they are responsible if the package is lost.

Helpful
Reply

Got a Question?

Ask a question and get answers from others!

Submit Your Question